Quote:
Originally Posted by ferretuk
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Still, we won't agree and the lack of other posters to this thread suggests that the arguments presented aren't worth further discussion so I too am out...
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I suppose being in the singular sort of validates your remark above.
It seems to me that those who have been through VM's hands, including Stephen, place their topic remarks in contrast to a high standard of customer service. I'm particularly surprised at peter, whose reputation as a provider of service to others is extremely high. Maybe he is just describing what VM do rather than defending it - but that wasn't what I sensed.
Suffice it tro say (again) that those companies with a customer and service oriented culture do not behave as illustrated by VM in this case.