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Old 19-08-2012, 15:17   #2004
PaulW2V
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Join Date: Nov 2010
Posts: 8
PaulW2V is an unknown quantity at this point
Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by qasdfdsaq View Post
Nah, I wouldn't say way too low. You can maintain a reliable connection with a stable -10 and technically the spec allows -15. -5.7 to -7 is actually well within optimal. Note the perfectly decent SNR and there having only been one single errorred packet on all channels combined.
This seems to be a point of confusion amongst various parties.

I've read that power levels shouldn't be lower than -3 and Swansea support have confirmed this to me. While my power levels were around -5, I had cause to call out two engineers. They both told me that -7 is perfectly acceptable and they both refused to raise them. Later my power levels dropped further to -7.5 or so yet my quality of service seemed as good as ever, fast download speeds of up to 7.4MB/s and none of the problems that I had been experiencing previously. I no longer worry about them.
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