Cable Forum - View Single Post - ADSL Charging to disconect out of contract ADSL

smeagoly1 · 16-08-2012, 15:54

House move to a new local, still couldn't get Cable and the national speed was very slow. SO opted as I needed a line installed for the phone to go to BT line install was going to be free.....Virgin are charging £24 to discconect and my monthly bill ontop!!!
You can imagin what i wanted to say but kept calm. No "what can we do for you" after 15 years or so! Telewest, Blueyonder then Virgin cable - Virgin National. I can still feel the boot up my posterior, couldn't get rid of me quick enough.
And here was me going to hang on till cable came along and get the full monty packages.....sorry VM your customer care stinks.

16-08-2012, 15:54	#1
smeagoly1 Inactive Join Date: Sep 2007 Location: Costa del Newcastle Services: Bugger all now apart from 8meg ADSL and only 2 meg at best!!!! I want my 20meg cable back! Posts: 369	Charging to disconect out of contract ADSL House move to a new local, still couldn't get Cable and the national speed was very slow. SO opted as I needed a line installed for the phone to go to BT line install was going to be free.....Virgin are charging £24 to discconect and my monthly bill ontop!!! You can imagin what i wanted to say but kept calm. No "what can we do for you" after 15 years or so! Telewest, Blueyonder then Virgin cable - Virgin National. I can still feel the boot up my posterior, couldn't get rid of me quick enough. And here was me going to hang on till cable came along and get the full monty packages.....sorry VM your customer care stinks.