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flatley · 16-08-2012, 11:58

I emailed VM about why it looks like my 60meg upgrade is now delayed to perhaps December.

After five days, I get this reply:

Thanks for your email to Virgin Media Web Sales. As your query relates to your existing account we are unable to respond to your enquiry.

Have I emailed the wrong people?

16-08-2012, 11:58	#1
flatley Inactive Join Date: Jan 2004 Posts: 63	I'm confused. I emailed VM about why it looks like my 60meg upgrade is now delayed to perhaps December. After five days, I get this reply: Thanks for your email to Virgin Media Web Sales. As your query relates to your existing account we are unable to respond to your enquiry. Have I emailed the wrong people?