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kwikbreaks · 16-08-2012, 12:36

Call in and ask to be doubled. If they say not possible call in and select "thinking of leaving" and if they won't double ask for a downgrade to 60Mbps - I pay £25 for standalone 60Mbps. You only get 3Mbps up on the 60Mbps deal right now and you will have 5Mbps on 50Mbps so you do sacrifice upload. I think you'll get your doubling anyway though. The marketing is poor and demonstrates just how high a regard VM place on existing customers - all new customers get the doubled products as a matter of course.

16-08-2012, 12:36	#3
kwikbreaks Inactive Join Date: May 2010 Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP. Posts: 2,082	Re: Broken Promise Call in and ask to be doubled. If they say not possible call in and select "thinking of leaving" and if they won't double ask for a downgrade to 60Mbps - I pay £25 for standalone 60Mbps. You only get 3Mbps up on the 60Mbps deal right now and you will have 5Mbps on 50Mbps so you do sacrifice upload. I think you'll get your doubling anyway though. The marketing is poor and demonstrates just how high a regard VM place on existing customers - all new customers get the doubled products as a matter of course.