[andy_m]

I think its more that Virgin have provided it's customers with a cutting edge intelligent box and are having a little difficulty understanding that all some people wanted was a bigger hard drive in the v+. I think you're being unfair. Reminders has shown that they're willing to listen to the loud minority and I see no reason to believe that this update was about not trusting it's customers rather than providing them with what it considers to be the best options. If enough people like you make their voices heard then I'm sure you'll get what you want.