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steveg · 16-08-2012, 08:29

I was first informed of the "exciting" news that I was to get a free upgrade to 100Mb speed very early this year (Jan/Feb?) and on checking when I saw that Usain Bolt (was being used for VM adverts at the time) was pointing to July of this year.......

The upgrade of course has not taken place and now I find that I am being informed of an "exciting" free upgrade to 100 or 120MB which will now take place probably in 2013

I'm sure Virginmedia will excuse me for being less than impressed with their over enthusiastic promises. If you tell me something is going to happen, then do so, or at least let me know why not. Don't leave it to me to find out myself that you are still using the same marketing technique and expect me to believe you.

[Mod Edit] poor service I reckon.

16-08-2012, 08:29	#1
steveg Inactive Join Date: Jun 2009 Posts: 44	Broken Promise I was first informed of the "exciting" news that I was to get a free upgrade to 100Mb speed very early this year (Jan/Feb?) and on checking when I saw that Usain Bolt (was being used for VM adverts at the time) was pointing to July of this year....... The upgrade of course has not taken place and now I find that I am being informed of an "exciting" free upgrade to 100 or 120MB which will now take place probably in 2013 I'm sure Virginmedia will excuse me for being less than impressed with their over enthusiastic promises. If you tell me something is going to happen, then do so, or at least let me know why not. Don't leave it to me to find out myself that you are still using the same marketing technique and expect me to believe you. [Mod Edit] poor service I reckon.