I'm sure they will change it for a V+, especially if you're within the 'cooling off' period.
Just tell them members in your household can't get used to the Tivo box, but you want a box that has a record function. If they won't change it, tell them you'll have to cancel then and you will have to call Sky instead.
Quote:
Originally Posted by chunkymonkey
I have the CEO email and could PM it to you if interested?
Hope this helps.
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Why PM it, it's widely known as
neil.berkett@virginmedia.co.uk along with a load of others
http://www.ceoemail.com/ 