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Old 15-08-2012, 14:35   #649
thenry
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Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,790
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Re: R36 Firmware Beta Test (was R35)

Quote:
Originally Posted by Sephiroth View Post
I did understand your first note, TH. The operative word here is "glitch". As long as you have the primary DS channel, your circuit can operate maybe even without speed degradation if yu're on 50 meg or below. But it's fairly serious at VM's end if you can't get a bonding group. You keep the Primary Channel because otherwise it couldn't carry on trying.

So then to your question. So it's unhappily chugging along on one DS channel. Presumably you have the blue top light on the SH to indicate DOCSIS 3? I could look up the DOCSIS 3 spec to see if there's auto-recover from this situation but I don't have the time, unfortunately. My instinct is to say that subsequent glitches will occur that would reset the SH and eventually your multiple channels will come back.

If you are suffering this situation, it'a a fault to be reported.
no on 1 channel locked on the top light is green

Quote:
Originally Posted by starfish View Post
Since the firmware update, our wi-fi connection has been abysmal - it would simply time out and I could not load anything. Luckily, I only use wi-fi for my tablet but it was still annoying and nothing would fix it. From all the posts here and on the VM's forum it is obviously to do with the update and - finally - it seems VM are working on a fix. I had restarted the SH this morning again and wi-fi is working properly again, as it used to. Not sure whether this is going to be a permanent state of things - maybe they pushed the fix out through the night? The TIVO got its update through the night so I wondered if there was any connection between the two, or if it is just a coincidence. For all I know it's just a glitch and things will be back to no wi-fi later on.

Just wanted to mention this in case others have had a similar experience.
do a pinhole reset. poke and hold down for around 20seconds until all lights turn blue then let it load up and try connecting again

---------- Post added at 13:35 ---------- Previous post was at 13:33 ----------

Quote:
Originally Posted by qasdfdsaq View Post
It wouldn't need a reset, as DOCSIS 3 supports dynamic channel and bonding changes, it can add, change or remove channels on-the-fly. In theory, that is, assuming the Shrub's firmware is intelligent enough to cope with it...
yeah in the past ive found it would sort itself out but recently its taken a manual reboot.
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