Quote:
Originally Posted by montehampster
That sums up Virgin's attitude to customer service. Implement what is easiest/best for Virgin not want their paying customers want and need. Pointless having a reminder or a recording set if the programme starts late or moves channel because of sports or other over run. Can't believe how many times recently the EPG has been wrong. Even a Tivo "suggestion" recorded the wrong programme because the Olympic coverage over ran.
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Well, you certainly won't have that problem with sky, after all they cant even offer suggestions
I don't know much about dynamic EPG, but I know my parents, who have sky+HD, moaned just the other day about a program they wanted to record, did not record because the previous program over ran
Lost count when I was on sky of the amount programs that did not record because I lost the signal (thanks to that pesky wind and rain) no dynamic epg will save that
Besides after I lost the ending of a film I was desperate to see years ago, I learned very quickly to recored the next 2-3 programs (depending on length) after any live events or delays that happened during the day.
How can any company ever deliver what customers want/need because no-one wants/needs the same thing (tbh, there are more people wanting reminders than not) Okay, its not ideal, but I am happy to have it back.