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Originally Posted by montehampster
That sums up Virgin's attitude to customer service.
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Apparently, reminders is something that VM's customers have purposefully asked for and (regardless of my opinion of the feature) I am happy that VM have listened and implemented the requested feature.
So yes, I suppose that
is typical of VM; but not the in the way you suggest
It also sounds like implementing DEPG might be a lot more complicated and therefore may take a while longer but I'm sure they're still looking into it.
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Pointless having a reminder or a recording set if the programme starts late or moves channel because of sports or other over run. Can't believe how many times recently the EPG has been wrong.
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"Hardly ever" in my experience; but then I don't record much from the terrestrial channels that are more likely to have live events like sport.
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Even a Tivo "suggestion" recorded the wrong programme because the Olympic coverage over ran.
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As it was only a 'suggestion' you have missed nothing so it's a moot point anyway