Quote:
Originally Posted by montehampster
That sums up Virgin's attitude to customer service. Implement what is easiest/best for Virgin not want their paying customers want and need.
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You obviously haven't been following the reminder debate, or you would know that is completely untrue. VM added reminders because customers asked for them.
Tivo as originally implemented didn't have reminders because the people at Tivo couldn't see a use for them because it has 3 recordable tuners. Some VM customers agreed with Tivo and some wanted reminders added. VM added reminders, so you can't say they don't listen to customers.