Cable Forum - View Single Post - TiVo TiVo Update Coming! 13-24th August

montehampster · 14-08-2012, 11:14

That sums up Virgin's attitude to customer service. Implement what is easiest/best for Virgin not want their paying customers want and need. Pointless having a reminder or a recording set if the programme starts late or moves channel because of sports or other over run. Can't believe how many times recently the EPG has been wrong. Even a Tivo "suggestion" recorded the wrong programme because the Olympic coverage over ran.

14-08-2012, 11:14	#45
montehampster Inactive Join Date: Jan 2006 Posts: 51	Re: TiVo Update Coming! 13-24th August - Just got a message on my box That sums up Virgin's attitude to customer service. Implement what is easiest/best for Virgin not want their paying customers want and need. Pointless having a reminder or a recording set if the programme starts late or moves channel because of sports or other over run. Can't believe how many times recently the EPG has been wrong. Even a Tivo "suggestion" recorded the wrong programme because the Olympic coverage over ran.