Thread: Superhub Wrong Superhub adapter?
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Old 14-08-2012, 11:28   #1
Henkesghost
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Join Date: Jul 2010
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Wrong Superhub adapter?

Got Superhub (and Tivo) installed about 4 months ago. Constant internet problems since, "cannot connect, not connected" messages every couple of days. have had countless calls and engineers. Always a Bear on here kindly gave me CEO e mail address. Got called by Neil at CEO office and he advised that it sounds like it was installed with the wrong adapter, 12v and 1.0 amp where it should be 12v and 1.5 amp. Guy was very helpfull and said he would get proper adapter and new Superhub sent out. He was pretty confident that this is the problem, does anyone have experience of this, is he correct???


Many thanks for any advice and to Alwaysabear for his help
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