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Old 10-08-2012, 19:52   #1984
Sephiroth
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by pabscars View Post
Well that pretty much proves it's a VM issue IMO, so your choices are

A. Get onto VM again and complain and ask them to check utilisation both down and upstream, check your power levels are spot on, all cables done up nice and tight ish.

Then sit tight once VM have concurred the issue is theirs and wait for a resolution date, but be prepared to wait a long time as it can take months to get issues like yours sorted.

B. Move to BT Infinity or Sky Fibre.
It's unusual for me to disagree with Pabs - but ....

A use free night time is also a quiet night time elsewhere. So that doesn't tell you anything. What was needed was a couple of hours doing nothing in Dwarven's network at peak time. The graph difference would be instructuve.

In any case the high maximum ping times is likely where Dwarven's lags occur.
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