[Smilie]

was getting speeds under 20mb down and under 1mb up for a few days (wired)

got around calling support as i had some time this afternoon
was connected to a oversea call center (great!!!)

after the usual security questions and have u rebooted modem
he wanted to remote access my computer (with rescue123)
i played along with it
after lagging around my screen checking network card drivers
and looking through a few router Wifi settings
he only changed wifi channel
went to speedtest.net and got results of 35mb or so (lucky?)

mind you this was taking a long time as he was lagging around
well he then said my PC was freezing up
told him this is a newly built PC and im not seeing any freezing

in the end he said he will raised this to his seniors
and said they would call me back

oh well
not like the internet is really lagging
and i dont actually download anything nowadays
but just want to get something closer to what im paying for