Thread: Superhub Superhub or Not
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Old 01-08-2012, 20:49   #1
blackthorn
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Location: north west
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Superhub or Not

Hi, just had an email telling me that I`m up and running with a speed upgrade from 50 to 100mb (wirral area). Part of the email states

" Free upgrade to the Virgin Media Super Hub.
To make the most of your new speed you'll need the Virgin Media Super Hub as your current modem can't quite keep up with the new speed we've given you. Your new Super Hub could give you our fastest-ever wireless connection. Plus, it also means you'll be ready to receive your upgrade to up to 120Mb as soon as it's available in your area. It'll change the way you use the internet."

So I click on the link in the email that says get superhub, which takes me to my virgin media page which then states



We've done all the checks and it looks like your current modem is fine. Your new super fast broadband is up and running at the speed shown below..

Your new speed is up to 100Mb

If you're going to be using a wireless connection then you might want to swap your modem for a Virgin Media Super Hub, our latest combined modem and router with the best range so you can enjoy fast broadband around your home.

The Super Hub comes free with just a £20 QuickStart fee for installation and you'll automatically begin a new 12 month contract.

So my question is, do I swap my modem for the superhub ? and why does the email say "Free upgrade to the Virgin Media Super Hub" but then my virgin media says " The Super Hub comes free with just a £20 QuickStart fee for installation and you'll automatically begin a new 12 month contract."
If I do nothing and keep my modem then i presumably dont enter a new 12 month contract, is that correct ?
Cheers
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