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AndyCalling · 31-07-2012, 17:08

I've been generally happy with them. The few account and delivery issues have been sorted out with persistance on both my part and that of VM employees.

Currently, since the 100meg upgrade I have noticed massive speed drops in the evenings back down to 50meg. They seem to have improved a bit, lately, now dropping to around 60. This will be capacity issues as my power levels etc. are excellent and it works fine most of the day (when I'm at work...) and late evening (on the run up to midnight). I would complain, but since we still have only 4 channels down in this area and have only had the speed doubles for just over a month I expect VM are still working on enabling further channels and capacity in my area.

Doubtless speeds will improve soon, as there were no capacity issues on 50meg so this is doubtless all about bedding in the new speed doubles.

31-07-2012, 17:08	#45
AndyCalling Inactive Join Date: Sep 2009 Location: Southampton (Switch PT2) Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg) Posts: 493	Re: Why all the hate? I've been generally happy with them. The few account and delivery issues have been sorted out with persistance on both my part and that of VM employees. Currently, since the 100meg upgrade I have noticed massive speed drops in the evenings back down to 50meg. They seem to have improved a bit, lately, now dropping to around 60. This will be capacity issues as my power levels etc. are excellent and it works fine most of the day (when I'm at work...) and late evening (on the run up to midnight). I would complain, but since we still have only 4 channels down in this area and have only had the speed doubles for just over a month I expect VM are still working on enabling further channels and capacity in my area. Doubtless speeds will improve soon, as there were no capacity issues on 50meg so this is doubtless all about bedding in the new speed doubles.