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tweetiepooh · 30-07-2012, 10:55

I work for VM so am not expected to complain too much am I?

That said the service normally works as intended with few faults. When I do have issues they are sorted, usually rapidly.

I think the nature of forums is that unless there is a real interest in the topic people come there because they have a problem hence there is a bias towards "complaint" rather than praising. Once here though it would be good to see more "well done" type messages - this would apply to forums on other topics too.

30-07-2012, 10:55	#38
tweetiepooh Virgin Media Employee Join Date: Sep 2005 Location: Winchester Services: Staff MyRates BB: VM 1Gb TV: VM XL Phone : VM XL Posts: 3,346	Re: Why all the hate? I work for VM so am not expected to complain too much am I? That said the service normally works as intended with few faults. When I do have issues they are sorted, usually rapidly. I think the nature of forums is that unless there is a real interest in the topic people come there because they have a problem hence there is a bias towards "complaint" rather than praising. Once here though it would be good to see more "well done" type messages - this would apply to forums on other topics too. __________________ I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.