Cable Forum - View Single Post - Superhub Broadband Quality Monitor stating my router is off

Blairhoyle · 28-07-2012, 20:33

but it isn't.

I reset my graph to see if that would sort the problem but as you can see its reading as if my SH is OFF when it isn't.

After a full day of problems a THREE phone calls to VM who went into my SH and ticked these boxes in my firewall section

IPSec Pass-Through
PPTP Pass-Through
Multicast Pass-Through

All the other boxes in this section are NOT ticked.

My traffic light is now blue after being green for most of the day; I now have 5 locked downstream channels as well.

sorry to be a pain about this.

28-07-2012, 20:33	#1
Blairhoyle Inactive Join Date: Aug 2011 Location: FK7 area - Scotland Posts: 334	Broadband Quality Monitor stating my router is off but it isn't. I reset my graph to see if that would sort the problem but as you can see its reading as if my SH is OFF when it isn't. After a full day of problems a THREE phone calls to VM who went into my SH and ticked these boxes in my firewall section IPSec Pass-Through PPTP Pass-Through Multicast Pass-Through All the other boxes in this section are NOT ticked. My traffic light is now blue after being green for most of the day; I now have 5 locked downstream channels as well. sorry to be a pain about this.