Quote:
Originally Posted by RealDiamond
You did not need to pay that £20 if you had haggled a bit more. They are allowed to ditch the Fee, as you are doing VM a favour in Ditching the old modem for super hub.
|
Most of the time the fee is waived for customers on L if you are upgrading to a different tier. So if you go from L to XL you wouldn't pay the fee
For the no cost reiter from L 10 / 20 to L 30 then the free is correct as you aren't paying any more per month
The exception for customers on M or L is if the current modem can't do 20Mbit, so they'll get a free SuperHub swap.