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Maringer · 27-07-2012, 11:24

I've followed your recommended process of switching off all the devices, connecting them as suggested, then restarting in order.

The result is that I am not able to access the SH on 192.168.100.1 - it just times out when I attempt to connect. I tried releasing/renewing the connection using ipconfig when connected up in this manner but without any apparent difference in response.

The modem light on the Belkin router flashes yellow when the SH is connected in modem mode which indicates that it knows the connection is there, but it is not connecting properly.

If I connect the SH directly to my laptop when in modem mode, it connects properly and I can access the internet.

The Belkin is set to have a dynamic IP, incidentally, which is correct for Virginmedia, as far as I am aware. I've also tried to enter the Virgin DNS settings on the Belkin as an alternative to the default which is to accept DNS from the ISP automatically, but this hasn't made any difference.

It's looking as though the problem may be the Belkin which was on default settings as it had not been used before it was connected to the SH. I've got an old Linksys router in the garage which I can probably try out if nobody has any other ideas. The problem is that I'm heading off on holiday tomorrow morning so won't be able to try that until I get back!

27-07-2012, 11:24	#6
Maringer Inactive Join Date: Jul 2012 Posts: 3	Re: Modem mode problem? I've followed your recommended process of switching off all the devices, connecting them as suggested, then restarting in order. The result is that I am not able to access the SH on 192.168.100.1 - it just times out when I attempt to connect. I tried releasing/renewing the connection using ipconfig when connected up in this manner but without any apparent difference in response. The modem light on the Belkin router flashes yellow when the SH is connected in modem mode which indicates that it knows the connection is there, but it is not connecting properly. If I connect the SH directly to my laptop when in modem mode, it connects properly and I can access the internet. The Belkin is set to have a dynamic IP, incidentally, which is correct for Virginmedia, as far as I am aware. I've also tried to enter the Virgin DNS settings on the Belkin as an alternative to the default which is to accept DNS from the ISP automatically, but this hasn't made any difference. It's looking as though the problem may be the Belkin which was on default settings as it had not been used before it was connected to the SH. I've got an old Linksys router in the garage which I can probably try out if nobody has any other ideas. The problem is that I'm heading off on holiday tomorrow morning so won't be able to try that until I get back!