Quote:
Originally Posted by carlwaring
Of course it is as that's a one-off special event
And what about all those customers that aren't let down? You know, the ones where the install goes perfectly well but we don't hear about it?
No reason to think that's not the norm; which is why we hear so much when installs don't go according to plan.
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Don't be so silly. You don't come on a forum to say nothing unusual happened today! My client was inconvenienced and let down and I was also on standby so we both had our time wasted. I'm not going to argue with you about this. I'm saying it isn't good enough and running along side the 1000000th installation gave it a certain extra element of frustration.