Quote:
Originally Posted by parky
Same here, very poor planning and communication.
Shouting from the rooftop about doubling speeds, but keeping very quiet about the long delays.
My area was due in July 2012, so are they telling me they only realised in July 2012 that it would now only be upgraded in November or December. What happens when November comes along, another delay.
Seems to me they are playing a game here, promise double speeds because there is now fibre competition, keep your existing customers on the promise, BUT then fail to even try to deliver to the promise.
What now - do they hope I will hang around until November to see if that is another hollow promise, taking my money every month of course, but failing to provide the speed to me that new customer get for the same money.
Shameful.
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I called VM and explained I was not happy about the delay or the fact that new customers can get 60MB in my area for the money as I pay. They upgraded me to 60MB there and then. Done!