Cable Forum - View Single Post - Superhub problems since the new firmware release

NickDK87 · 23-07-2012, 20:42

Just got of the phone with an Virgn had to cancel an engineer for tomorrow as im at work. But stop me before I did saying are you sure you want to cancel ( I still had to) your downstream power level - 8.1 dbmv. I have no clue what this really means.

As I can see from the Broadband Quality Monitor graph from ThinkBroadband, I did notice others with this issue around 4 am and 6pm. I don't know if that is linked to my downstream power level as it was working fine before. It's been fine for the past 24 hours bar getting kicked of Xbox for 1 minute but got back on the xbox fine. My son is much at this then I am, we are on 20mb with an old Virgin router connecting to a D Link. I don't really know what I should do now any ideas?.

23-07-2012, 20:42	#36
NickDK87 Inactive Join Date: Jun 2009 Posts: 30	Re: problems since the new firmware release - only today Just got of the phone with an Virgn had to cancel an engineer for tomorrow as im at work. But stop me before I did saying are you sure you want to cancel ( I still had to) your downstream power level - 8.1 dbmv. I have no clue what this really means. As I can see from the Broadband Quality Monitor graph from ThinkBroadband, I did notice others with this issue around 4 am and 6pm. I don't know if that is linked to my downstream power level as it was working fine before. It's been fine for the past 24 hours bar getting kicked of Xbox for 1 minute but got back on the xbox fine. My son is much at this then I am, we are on 20mb with an old Virgin router connecting to a D Link. I don't really know what I should do now any ideas?.