Quote:
Originally Posted by craigmcintosh_2
Is there any offical documentation anywhere I can reference in relation to this? I didnt upgrade to 100mbps the other day because I was told that I wouldnt get 120 because I would be on a different code to those who were on 50 or 100 before.
Girl on the phone said that people changing to 100mbps or getting 100mbps on new packages will not get the 120 upgrade ever.
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This might be semi true..
I had to wait until my discount code had expired for my joining offer before I got the 50-100 upgrade.. Even though everyone else in my area got it about 6 weeks before me.
Could this be the issue the CS is trying to describe?