Quote:
Originally Posted by ferretuk
The expiry time is the time left on the DHCP lease.
The stats look very wrong - Only one downstream channel? Aren't you on the 50Mb/s service?
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yes mate I'm on the 50 meg service.
I got a PM on the Virgin Forum regarding another issue and got this response:
Quote:
I have checked your connection and the downstream power level is unacceptably high. We will need to arrange an engineer visit to adjust the power levels.
Can you please advise a selection of dates when you will be available for a visit during the next 7 days? Our engineers are available in the following timeslots: Monday to Friday - 8am-12noon, 12noon-4pm and 4pm-7pm; Saturday 8am-12noon and 12-4.
Please can you also provide me with the following information:
Name on account:
Virgin email address:
Many Thanks,
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I tried resetting the hub like the poster said above and it wouldn't let me back into the the internet then 10 minutes later the traffic light (which has been green for over an hour) has since turned back to blue again.