Since the new firmware release (which the superhub did automatically) everything has been working fine.
however in the last 30 minutes I have noticed that certain website have been chronically slow to access (including this one) seems fine at the moment.
I switched my hub off and back on again and it took a good few minutes to allow me access again to the internet and I have now noticed that my traffic light, which was normal blue, is now green
When I access the superhub also I get an expiry date
Quote:
Lease Time Remaining 6 days 23:51:05
Expiry --- --- -- --:--:-- ----
Current Network Time
|
First time I have ever noticed this.
I checked the service problem page on Virgin and noticed that there is no problem with my broadband in the area but there does seem to be a problem with the TV (which I don't have) and that a engineer is on site and is expected to be sorted by tomorrow afternoon.
Surely that wouldn't scramble up my internet connection?
here are my figures:
Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 55 323000000 Hz QAM256 -3.7 dBmV 40.4 dB 41381 12313
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown
Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 4 35800000 Hz ATDMA 46.0 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
I can't access speedtest either as it just times out.
---------- Post added at 18:59 ---------- Previous post was at 18:50 ----------
Got this private message on the Virgin forum also
I have checked your connection and the downstream power level is unacceptably high. We will need to arrange an engineer visit to adjust the power levels.