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Re: Can someone explain ?
arcimedes, this is precisely what is happening.
The VM engineer stated that the computer needed the power for the channels, BUT my wife has already spoken to the engineers, and even they are confused.
We are still waiting for them to call back, now three days.
The main problem was the break up of pictures and the Tivo not recording properly, BUT so far NOT one engineer has done it, only saying it needed more power, thus putting in the black power plug.
I have given up, to be honest with you, according to the 'senior' engineer that l spoke with on the phone, the engineers that have called have been 'trainees'.
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