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Old 20-07-2012, 00:15   #24
carlwaring
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Join Date: Apr 2011
Age: 58
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
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carlwaring has reached the bronze age
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Re: ASA refuses to uphold VM's complaint

Quote:
Originally Posted by boroboi View Post
Are they?
Name one makes any mention of problems or issues.

Quote:
It's been proven again and again by customers in all corners of the country that VM have a problem with jitter.
Yes. Some customers in some areas have some problems. I never said they didn't.

If you can prove that a significant-enough proportion of VM's millions of customers are having major problems with Jitter then please go ahead and post the details here then contact the ASA and OFCOM.

Quote:
If that statement can't hold substance based on the user experience on their network, then it is false advertising. Simple as that.
You missed a very important bit out of that sentence...

"If that statement can't hold substance based on the user experience of the majority of customers on their network, then it is false advertising. Simple as that."

No ISP can guarantee to be 100% free of any issues.
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