Quote:
Originally Posted by The Installer
No problem, just get a tech to come out and when he turns up, makesure that the job gets passed to network, then you should hopefully be on the way to getting your problem sorted.
Good luck
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Pat "the network guy" was out in May and ordered the new drop cable pull which was completed on 25/5/12 (yeh, over a month ago).
After that, I had to call them out again, apparantly because the drop cable guys didn't know how to properly screw a coax cable into the splitter properly.
Anyway, I just spent 30 minutes on the phone with "Bushan" and he did a pretty comprehensive check on my PC by remoting in and checking speeds (7mbit LMAO!), safe booting, netstating, all sorts, before deciding "you have a problem". Nice.
So engineer is booked on Saturday morning, coming with a new Superhub.
I'm still online with three green lights though, this is a new thing since the firmware upgrade went through today though. No blue light, but still got internet (treacle slow though).
I'll update on Sat.
Thanks for the help all.