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Old 19-07-2012, 19:51   #35
The Installer
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Join Date: Mar 2007
Location: West Midlands
Services: Telewest Stuff
Posts: 241
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Re: My awful experience with Superhub and 60Mb - in pictures

Quote:
Originally Posted by alistairgd View Post
Power Level (dBmV) 58.0 dBmV

Isn't that over specification? When it was reading 55, VM support said it was too high and sent out a tech, who did nothing other than confirm the reading. If it is, what are the options for getting it within spec and hopefully a more stable connection?

My download speed is currently less than 1Mb/sec, on a 60Mb connection?!
Yes your upstream power level is far too high and this is why i said a NETWORK tech is probably the only person who can solve your problem.

If your repul was done properly and this is not at fault then your way forward will be for your normal service tech to refer your fault to the network techs.

These are the guys who look after all the amps etc in the streets, where as your normal service tech only works from where your drop cable terminates in the street to your house/equipment.

HTH

---------- Post added at 18:51 ---------- Previous post was at 18:49 ----------

Quote:
Originally Posted by thenry View Post
so theres no different taps and rather 1 fixed power range? ive come across a few threads now where these sort of cabs are causing high levels.
With this type of architecture that is correct, the levels are preset.

Remember that not all areas have the same type of network build.
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