Quote:
Originally Posted by dex77
OLD WAY's? I thought this was there policy for anyone who goes over there limit!? anyways I'll type the jist of it..
Dear Mr...
WANT A FASTER BROADBAND SERVICE IN THE EVENING? READ ON!
As you may know with Virgin Broadband we don't limit the amount that you can download. However, we've recently noticed an unusually large amount of data being transferred over your broadband connection (daily between mid-day and midnight) at our busiest network time and this may have resulted in your connection being managed under our traffic management policy.
then the letter goes on to giving me a few tips on managing my broadband performance...
1. move 'non time critical' usage to after midnight.
2. Make sure my PC's security is upto date & active.
3 Make sure my wifi is secure
4. Other members of your household eating up your connection.
they elaborate on the points above.
I have no idea how much download is too much so am worried that I might get another letter!..
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I see they have timeshifted when you should move your downloads from 9pm to midnight. See
http://help.virginmedia.com/system/s...al%20use%20FAQ
by the way, if you hit stm everyday you will break this detrimental usage thing. It could be you are just downloading between these times and thus hitting the letter stage.