I've already had a cable pull, and a senior engineer out, so I'll get back on to them and ask what they are going to do to get my power level down.
@thenry, I've seen inside the underground box that my drop cable goes to. It's about 30 metres away and inside my cable goes into what I can only describe as a 6 way splitter box, each connection feeding a house in my street. That "splitter" has been replaced and is brand new. My drop cable is brand new.
That box goes to a cabinet about 10 metres away, which stands about half a metre tall. Inside there was the main cable that feeds the underground box, but the network guy said it was kinked so he did something to it, I did not see what.
Then there is a larger green box that I commonly see VM guys at, it sits at the top of my street about 300 metres away and looks more like a convential telephone cabinet inside with loads of small sires in it.
Still need a photo? :op
---------- Post added at 11:40 ---------- Previous post was at 11:37 ----------
Quote:
Originally Posted by General Maximus
I agree that it is your high upstream power causing your intermittent connection probs. I won't bother repeating the corrective steps mentioned above. All I would say to them is if it working fine before, what have they done/changed since then which could cause these problems.
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I know what they have done, (1) done the double your speed upgrade and (2) replaced my modem with a superhub.
One engineer that came out said that since the upgrade they are chasing their tails running around customers because the upgrade screwed up power levels all over.