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Old 16-07-2012, 18:18   #4
spiderplant
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Join Date: Jun 2003
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Re: Likely V+ box exchange

Quote:
Originally Posted by floppus View Post
I spoke with Virgin faults today to discuss an annoying but not terminal issue with my old (first generation) SA V+ box. It transpires that my "signal strength" is "very weak" and I would benefit from an engineers visit. I asked if this signal strength issue was a transmission issue or possibly a box fault. I was led to believe that the fault was almost certain to be due to my "old box". If this were the case the engineer would organise an exchange.
The box is unlikely to be the cause of the low signal strength, but the technician may swap it anyway, depending on what the fault is. It would be replaced with a Samsung V+. I don't know who told you they are unreliable, but it isn't true.

And definitely no to the transfer. Copy the recordings to DVD or video tape yourself first.
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