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Old 11-07-2012, 21:14   #9
martyh
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Location: newcastle upon tyne
Services: Sky Q silver bundle Sky Q 2TB box Sky Q mini box Sky fibre unlimited Sky Talk evenings and week
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Re: Just got a warning letter

Quote:
Originally Posted by dex77 View Post
OLD WAY's? I thought this was there policy for anyone who goes over there limit!? anyways I'll type the jist of it..

Dear Mr...

WANT A FASTER BROADBAND SERVICE IN THE EVENING? READ ON!

As you may know with Virgin Broadband we don't limit the amount that you can download. However, we've recently noticed an unusually large amount of data being transferred over your broadband connection (daily between mid-day and midnight) at our busiest network time and this may have resulted in your connection being managed under our traffic management policy.

then the letter goes on to giving me a few tips on managing my broadband performance...

1. move 'non time critical' usage to after midnight.
2. Make sure my PC's security is upto date & active.
3 Make sure my wifi is secure
4. Other members of your household eating up your connection.

they elaborate on the points above.

I have no idea how much download is too much so am worried that I might get another letter!..
I used to get letters like that all the time ,they are just advice letters to avoid traffic management ,ignore it or if you are bothered about being managed follow the advice
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