Quote:
Originally Posted by Sirius
Any chance you can copy the letter and put it on here, Make sure you remove identifiable information. It seems strange they are going back to there old ways again ??
As for tracking your bandwidth it would be difficult as you need to install the software on each laptop, The superhub is not so super when it come to tracking usage.
|
OLD WAY's? I thought this was there policy for anyone who goes over there limit!? anyways I'll type the jist of it..
Dear Mr...
WANT A FASTER BROADBAND SERVICE IN THE EVENING? READ ON!
As you may know with Virgin Broadband we don't limit the amount that you can download. However, we've recently noticed an unusually large amount of data being transferred over your broadband connection (daily between mid-day and midnight) at our busiest network time and this may have resulted in your connection being managed under our traffic management policy.
then the letter goes on to giving me a few tips on managing my broadband performance...
1. move 'non time critical' usage to after midnight.
2. Make sure my PC's security is upto date & active.
3 Make sure my wifi is secure
4. Other members of your household eating up your connection.
they elaborate on the points above.
I have no idea how much download is too much so am worried that I might get another letter!..