Quote:
Originally Posted by Itshim
I take your point but in reality what are they going to do about a random fault which has not been replicated since ?
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Look into it, see if there are reasons for it, see if they can put them right, improve the end user experience, lighten the mood in the itshim household?
Feedback is really important, you've taken the time to post your issues here, but to be fair to Virgin you should make them aware of your gripes. If they're not given the chance to sort out your problems then you can't really complain if you continue to experience them. I, like Carl, have had a really good experience using TiVo and I can't understand the issues you report, almost to the point where I find some of it hard to believe. You might actually have a faulty product, you're certainly not getting the best experience-there 's no way I'd accept that given the cost of the monthly subs.
---------- Post added at 18:01 ---------- Previous post was at 17:38 ----------
With regards to series being recorded in a funny order, this could possibly be because it's having to find alternative showings of the show to cater for recording clashes ie. it records episode 2 first, and then picks up a repeat of episode 1 after dropping the original showing because three other things were recording, so they appear in "my shows" in the wrong order.