Thread: Superhub Superhub or router at fault?
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Old 07-07-2012, 18:26   #2
LLM
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Join Date: Jul 2012
Location: Glasgow
Posts: 4
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Re: Superhub or router at fault?

Hi
Can I suggest you have a look at this thread:

http://www.cableforum.co.uk/board/12...hire-area.html

Please read the reply I posted yesterday. Your router log is almost identical to a large number of the entries on my SuperHub routers (plural) over the last three months.

As a former head of IT for a large organisation which depended on 100% uptime for its internet connectivity, I know there are many possible reasons for client interruptions.

In my own personal set-up, I have used Virigin Superhubs in both wireless router and in modem-only modes with other proven router products and with a variety of client software platforms. None produced any greater stability.

I am convinced that the majority of the interrupts I have experienced during 2012 are due almost entirely to Virgin server issues and almost certainly as a consequence of their recent upgrade programme. The thread referred to above explains more background.

I am now observing the results of the latest minor tweaks to my own home config carried out by Virgin this week. I have had no drop-outs for 36hrs (a short-term record), but ain't holding my breath. Virgin is going to have to admit it has a server-side issue and address it.
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LLM
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