[Donna Black]

I meant to say BT broadband. Ended up on the phone to BT for an hour trying to solve the problem remotely. Then the Sky engineer turned up again the next day. He said he didn't think it was anything he'd done wrong but would check. After unplugging all three Sky boxes he reset the router (which we'd done ourselves anyhow), plugged everything back in and the broadband speeds resumed to normal.

So I can only think two things. Either there was a problem on the line and BT fixed it remotely at exactly the same time the Sky engineer was here, or as you say Matth, he suddenly remembered to put an ADSL filter on - something like that. Bit of a coincidence the broadband was knackered after he left and fixed when he came back. Oh well, all sorted now anyway. We'll look at the aerial if it ever stops raining!