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mark1234 · 06-07-2012, 12:11

I've been having a problem with errors popping up saying that the Smart Card isn't working correctly or isn't inserted properly. It happens about once a week, last night being the most recent.

I've done the TV Help thing and it says the card is fine. I rang VM this morning and was told I should restart the box once a week to prevent this.

Is this right? It sounds to me like something to just make me go away, the classic turn-it-off-turn-it-on-again type of helpdesk response. Can these boxes not handle being left on 24x7?

06-07-2012, 12:11	#1
mark1234 Inactive Join Date: Sep 2006 Location: Nottingham Services: Virgin TV XL, Broadband XL (60), Phone XL, Windows 7 Media Centre Posts: 284	Smart Card error messages I've been having a problem with errors popping up saying that the Smart Card isn't working correctly or isn't inserted properly. It happens about once a week, last night being the most recent. I've done the TV Help thing and it says the card is fine. I rang VM this morning and was told I should restart the box once a week to prevent this. Is this right? It sounds to me like something to just make me go away, the classic turn-it-off-turn-it-on-again type of helpdesk response. Can these boxes not handle being left on 24x7?