[Ben Rhydding]

Whenever I pick up my home phone, and get a dial tone ready to phone out, I am, after 4 seconds, automatically connected to "welcome to the message centre - please enter a mailbox number or wait". If I want to make a call I have to get the number in before the 4 seconds which is not always possible.

I assumed this was a VM voice mail service so I have asked them to turn it off. To my surprise they say it is not on! They have rechecked and confirm that it is not their service so I am stumped.

I am pretty certain that it is not the Binatone handset base station as this is basic and has no answer phone facility.

Any suggestions as to what this is and how I can get rid of it?

Thanks

Chris