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Old 03-07-2012, 21:25   #866
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,178
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Re: General TiVo Discussion Part 3

Quote:
Originally Posted by Arthurgray50@blu View Post
Hi fellow members, following my comment re problems on my TiVo box and the engineer problems.

We called the engineers again and left a message, no call back we have now lost total faith in VM, we called them Monday and were told the engineer would call us back Monday night, no call, we called today and was told the engineer wasn't answering his phone. That's FIVE days with a fault, and l am getting fed up with and yet all these promises by VM.

We called the 0845 number, what a lot of tosh, l will give VM till fix my box properly until Thursday, then its back to Sky.

I was with Sky for ten years, we had minor faults, that they were quickly repaired, We have had more engineers call outs with VM than l can count, totally unacceptable.
I've always received a quick response when I have had any problems and I have never had any complaints about VM or their predecessors. Sorry to hear that you are having these problems - you are being polite when you call, aren't you, Arthur? (Just checking )
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