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Arthurgray50@blu · 03-07-2012, 21:01

Hi fellow members, following my comment re problems on my TiVo box and the engineer problems.

We called the engineers again and left a message, no call back we have now lost total faith in VM, we called them Monday and were told the engineer would call us back Monday night, no call, we called today and was told the engineer wasn't answering his phone. That's FIVE days with a fault, and l am getting fed up with and yet all these promises by VM.

We called the 0845 number, what a lot of tosh, l will give VM till fix my box properly until Thursday, then its back to Sky.

I was with Sky for ten years, we had minor faults, that they were quickly repaired, We have had more engineers call outs with VM than l can count, totally unacceptable.

03-07-2012, 21:01	#864
Arthurgray50@blu cf.mega poster Join Date: Sep 2005 Posts: 6,798	Re: General TiVo Discussion Part 3 Hi fellow members, following my comment re problems on my TiVo box and the engineer problems. We called the engineers again and left a message, no call back we have now lost total faith in VM, we called them Monday and were told the engineer would call us back Monday night, no call, we called today and was told the engineer wasn't answering his phone. That's FIVE days with a fault, and l am getting fed up with and yet all these promises by VM. We called the 0845 number, what a lot of tosh, l will give VM till fix my box properly until Thursday, then its back to Sky. I was with Sky for ten years, we had minor faults, that they were quickly repaired, We have had more engineers call outs with VM than l can count, totally unacceptable.