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Old 03-07-2012, 18:20   #1837
Neo-Tech
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Join Date: Sep 2010
Posts: 260
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by jempalmer View Post
You could email the CEO's office.
Could do, I'll go through the VM forums first and see what they say.

Quote:
Originally Posted by babis3g View Post
Had similar issue
check what frequency and channel number is the upstream channel
reset from the back the modem...it should change the upstream channel and mhz
if not change .... reset it again until will change the upstream MHZ channel

It seems as upstream utilisation
the problem is:
that in few hours or days due to utilisation may change the channel & the MHZ again but again rest till change to less congested channel
it will work but you need to post your problem at VM forums and let the beta managers to know

EDIT
if it helps you my thread is here
http://community.virginmedia.com/t5/...t/td-p/1246849
i end up with distribution unit which helps when i got package loss it not reboot the modem to change upsteam channel
I was going to try this but lack of time didn't allow me to. Anyway, I switched the Superhub off today for 17 minutes and switched it back on and am back on the original upstream channel I was on before the R36 firmware update!

Quote:
Originally Posted by jempalmer View Post
@ Neo. Are you using a Superhub in router mode?
Yes, router mode. No space for an additional router, and plus the Superhub "works" so don't want to touch something if it ain't broke.

Last night was atrocious for me in terms of packet loss, my connection was basically unusable. I've contacted VM through their forums, though I think I may have fixed it by forcing a different upstream channel.

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