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Old 03-07-2012, 15:16   #2
boroboi
Inactive
 
Join Date: Mar 2005
Location: Middlesbrough [TS10]
Age: 40
Services: TT Fibre Large 78mbit
Posts: 967
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Re: Fibre optic broadband - have i been conned??

For your speed issues, your power levels could be out of whack, if you post your cable modem config, we should be able to tell. If that's the case you'd expect an engineer visit after getting in contact with VM.

VM's TV and Internet both come down the same Coaxial cable from the green cabinet. VM's fibre usually goes to the cabinet, but in some cases it doesn't, it goes to an optical node which may be further away. Regardless, if you're getting crap speeds, then it doesn't matter what "box" it's connected to, it will usually be a power issue or a local issue.
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