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				Re: sky with virgin phone line
			 
 
			
			Not really sure how the STB would know it is connected to a service with VM (or may be it can). But I can confirm 3 neighbours that have exactly the same service providers as you and they do not have any issues with the STB. I myself tried AT+ with VM BB and it worked.
 Your error code is saying your AT+ is not activated so that needs to be addressed.
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