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peterr_ibg · 02-07-2012, 15:12

Hi All

I currently have following bundle as taken from my bill

Talk Unlimited
TV XL
Broadband XL
Tivo monthly Fee
V+ HD Monthly Fee
1 additional V box
Loyalty Customer

Total £60.56

Promotional Offer -£5 discount till April 2013

I have an old V+ HD box and a 1Tb Tivo - The V+ is becoming quite unreliable with frequent freezes and other issues

Rather than just getting the box fixed ( which I guess would probably just be a swap out for a reconditioned unit) I was thinking about getting another Tivo. A quick look on the web site talks about £49.95 installation charges, plus £49.95 for a 1Tb box on top.

Seems a lot for a 2nd unit , especially when I recall paying out a lump sum for the V+ box some while ago to stop monthly payments that you used to be charged .

Anyone know if the web site is correct ( for a change) or should I ring to enquire ? If I ring I don't want to have a discussion with a non UK call centre ( previous experience tells me they will struggle to understand my position of already having two boxes and wanting to replace the V+ with a Tivo) - any other depts I could ring?

02-07-2012, 15:12	#1
peterr_ibg Inactive Join Date: Sep 2005 Posts: 16	How much to add another Tivo? Hi All I currently have following bundle as taken from my bill Talk Unlimited TV XL Broadband XL Tivo monthly Fee V+ HD Monthly Fee 1 additional V box Loyalty Customer Total £60.56 Promotional Offer -£5 discount till April 2013 I have an old V+ HD box and a 1Tb Tivo - The V+ is becoming quite unreliable with frequent freezes and other issues Rather than just getting the box fixed ( which I guess would probably just be a swap out for a reconditioned unit) I was thinking about getting another Tivo. A quick look on the web site talks about £49.95 installation charges, plus £49.95 for a 1Tb box on top. Seems a lot for a 2nd unit , especially when I recall paying out a lump sum for the V+ box some while ago to stop monthly payments that you used to be charged . Anyone know if the web site is correct ( for a change) or should I ring to enquire ? If I ring I don't want to have a discussion with a non UK call centre ( previous experience tells me they will struggle to understand my position of already having two boxes and wanting to replace the V+ with a Tivo) - any other depts I could ring?