[mpnuttall]

Thanks thenry. Sounds like it's worth hanging fire. I've scanned over the linked topic, but can't see reference to the problem of torrents/overloading causing frequent crashes. Do you know if that's being addressed?

Really sorry to use you as a Virgin Support Service, but this is the most help (and sense) I've had out of anyone in weeks! Last night they told me to let my superhub "settle in for a few days" before calling back!! And also told me that a recurrent fault on my V+ HD box where deleted programs return was an area fault!! I'm not IT savvy, but I'm also not an idiot. Needless to say I formatted the HD on the box and that problem is now resolved!

Thanks again for all your help.
Mark