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japitts · 28-06-2012, 09:19

I've posted similar over on the community forum... I've noticed the past couple of weeks, the V+ 7day TV EPG randomly has gaps in it, where for a few hours chunk of particular channels, "no programme information available". A couple of weeks ago, it fixed itself without intervention. We had a gap on Tuesday which I left until Monday to deal with - a reboot resolved this. I've now spotted a glaring gap tomorrow (Friday) night, where we have no EPG data between 7-10pm for BBC or ITV1.

I tried sending an "update hit" via TV Care, which for 15mins replaced "no programme information available" with "loading...." only for the same problem after. This may get resolved with a reboot, I don't know - but on principle, I'm not going to try. Something's clearly going amiss with the EPG/data here, to be causing this. Also I'm willing to bet a few £ that if I reboot now, there'll be another gap will appear within a few days.. constant reboots can't be the answer!!

Can anyone shed any light/wisdom on this?
Thanks.

28-06-2012, 09:19	#1
japitts cf.geek Join Date: Apr 2008 Services: V6 with Maxit, Sky Sports HD, TNT Sports, Sky Cinema. 250Mb broadband, Talk Anytime. Posts: 604	EPG Data missing I've posted similar over on the community forum... I've noticed the past couple of weeks, the V+ 7day TV EPG randomly has gaps in it, where for a few hours chunk of particular channels, "no programme information available". A couple of weeks ago, it fixed itself without intervention. We had a gap on Tuesday which I left until Monday to deal with - a reboot resolved this. I've now spotted a glaring gap tomorrow (Friday) night, where we have no EPG data between 7-10pm for BBC or ITV1. I tried sending an "update hit" via TV Care, which for 15mins replaced "no programme information available" with "loading...." only for the same problem after. This may get resolved with a reboot, I don't know - but on principle, I'm not going to try. Something's clearly going amiss with the EPG/data here, to be causing this. Also I'm willing to bet a few £ that if I reboot now, there'll be another gap will appear within a few days.. constant reboots can't be the answer!! Can anyone shed any light/wisdom on this? Thanks.